Policies


DE LA BLEAU B&B POLICIES

FROM: de la Bleau B&B

WE ARE VERY HAPPY TO ACCOMMODATE YOU!

Check in time is as early as 3:00 PM
Checkout 11AM on your departure date.

We have all self check-in, with your own keyless keypad entry code's
You will receive your self-check -in information the day Before you’re arrival date,
via email, its normally sent out around 8PM Central time. Check your spam!
BOOKING.COM Custom's check your messages through Booking.com

Your code for your room also works the Elevator and The Front Door,
AFTER putting Code in Front Door, PUSH THE TOP BOTTOM AFTER THE CODE!!
FRONT DOOR RE-LOCK'S AFTER 30 SECONDS.

ELEVATOR INFORMATION: HIT CALL BOTTON 1ST. ON ALL FLOOR'S
KEYPAD CODE IS ONLY ON !ST FLOOR.

PLEASE! PLEASE! PLEASE! Remember To CLOSE BOTH DOORS When Exiting The Elevator.
It will Not work for the next guest, IF any Door is Left OPEN ON THE ELEVATOR!
If you’re not interested in using the Elevator, you can put your luggage in it, and send to the floor your staying on, which is either the 2nd are 3rd floor, instead of dragging it up the stairs, especially if its heavy.

ALSO: There are other guest in The B&B most of the time.
PLEASE DO NOT TURN LIGHTS OFF, FOR OTHER'S SAFTY!

A full hot breakfast on Saturday and Sunday's, including bacon, Sausage patties, blueberry and buttermilk pancakes, or fresh Biscuits. Cheesy grits and/are Jazzy Hash-browns, sunny -side up eggs and/are scrambled eggs, fresh fruit, fresh pastry's, to name a few. It's available anytime between 8:30 AM to 9:30 AM.
After prepared, serve your-self.

Continental Breakfast is also available on Saturday and Sunday's at 7AM

If for some reason you’re not going to have breakfast with us, please let us know ahead of time is greatly appreciated, to help eliminate waste, can even leave
a note on the counter.

Monday through Friday continental breakfast is available in the kitchen from 7 to 9:30. which consists of cereal's, yogurts, pastry's, Toast, Bagel's, Cinnamon raisin toast, Breakfast Bars etc...

We serve our locally roasted coffee Flamjeaux Coffee Co. every morning, at the time breakfast is available, Grind fresh.
you will find coffee in your Room also, and Keurig coffee is available at the coffee bar too.

We have been working very hard in making sure everything is very clean and germ free.

There are times we do venture out to visit our children and grandchildren, on these occasions we will leave a gift card in your room to one of our favorite restaurants to enjoy breakfast or lunch on us.

WE DO NOT HOST Bridal/Groom's party getting ready prior for a wedding.
We can and are more than happy to accommodate family and friends
staying for a wedding.

Call - 985-629-4646 email - bnb@delableau.com

Our Cancellation Policy requires you to notify us at least 2 week prior to your arrival date.

If you have any other questions, feel free to give us a call at
(985) 629-4646 or email bnb@delableau.com

WE LOOK FORWARD TO ACCOMMODATING YOU SOON!

– Cindy and Clyde

ARRIVAL TIMES
3:00 PM - 11:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
At the time of booking, 50% of the reservation balance will be collected. Payment for all retail items and gift certificates will also be collected. Applies to: all reservations.


SCHEDULED DEPOSIT
14 day(s) before arrival, 100% of the reservation balance will be collected. If a reservation is booked "last-minute" (within the scheduled time frame), the initial deposit will be collected in addition to the scheduled amount. Applies to: all reservations.


CHILDREN & PETS
Children are not allowed. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

CHECKING IN AND CHECKING OUT
Check-in and Out * Check - in as early as 3 PM * For early check in request please contact 985-629-4646. No earlier than an hour is allowed. If needing more than an hour you must reserve room the day before. * Check-out 11AM Late Check - out must be made the day before. Contact Inn Keeper.

TWO NIGHT MINIMUM
A two night minimum stay is required for booking on Fridays and Saturdays (special events may entail a longer minimum stay.) NOTE: A one night weekend booking may be permitted if we have a stand -alone night available OR on a last-minute availability basis. Please Call de la Bleau B&B at 985-629-4646 for stand-alone, last minute, or wait list.

ADULTS ONLY BED & BREAKFAST
This is an adult’s only Bed & Breakfast, we do make special considerations for children on different occasions. Please call are email: 985-629-4646 bnb@delableau.com

NO PETS
Out of consideration for our other guests we are unable to accommodate PETS. On some occasions I can possibly take a small dog, that I can only accommodate in only one particular room. And there’s a nonrefundable $100 cleaning pet fee.

PRE - ARRANGED
UNLESS OTHERWISE PRE-ARRANGED WITH INNKEEPER, ALL BED AND BREAKFAST FACILITIES ARE AVAILABLE FOR USE ONLY TO REGISTERED GUESTS. Our pre-arrangement policy is in place for the peace and safety of all of our guests.

RESERVATIONS
When your reservations are made with de la Bleau B&B You will receive a confirmed confirmation via email, when making your reservations via phone, same applies confirm confirmation via email, and your credit card will be charged 20% of your total reservation, if you are within two weeks of your reservation date your total full amount will be charged to your credit card. We have a two week cancellation policy. *** For holidays special events or wedding parties we have a 60 day cancellation policy and your card will be charged for the full reservation amount 60 days prior to your scheduled arrival date (or upon booking if you are within 60 days cancellation period.***

HOLIDAY’S SPECIAL EVENTS, WEDDING PARTY’S
*** For holidays special events or wedding parties we have a 60 day cancellation policy and your card will be charged for the full reservation amount 60 days prior to your scheduled arrival date (or upon booking if you are within 60 days cancellation period.***

CANCELLATION POLICY’S
Cancellation: Cancellations must be made at least two weeks prior to your scheduled arrival date. If reservations are canceled in less than two weeks prior to arrival date you will not be refunded unless the nights can be rebooked. If only a portion of your reservations can be rebooked only that portion will be refunded. A $35 per night cancellation fee will be taken out if that night can be rebooked.

CANCELLATION HOLIDAY’S SPECIAL EVENT’S AND WEDDING PARTY’S
*** Reservations for Holiday’s, Special events and Wedding Parties are subject to a 60 day cancellation policy. Cancellations must be made 60 days prior to your scheduled arrival date. Reservation cancellations made less than 60 days prior to your scheduled arrival will not be refunded unless the nights can be rebooked. If only a portion of your reservations can be rebooked only that portion will be refunded. A $35 per night cancellation fee will be taken out by f room can be rebooked.

DISCOUNTED RATES
Discounts may also be available for long-term stays or repeat business travelers. Note that our Discounted Weekday Rates does not apply to holidays special events, wedding parties or times of National emergency or natural disaster which or subject to our Standard Room Rate. There are No Discounts on booking all rooms.

MORE INFORMATION
* City of Mandeville noise ordinance is 10 PM * Ice for drinks are available on the small bar upstairs and ice machine downstairs. * Security and video surveillance is present on the premises. * Complementary beverage from the small bar is limited to one per day per guest. Beyond that guideline, you are on the honor system and your donation container is on the small bar area. * Thermostat and electronics connected to the premises are all off limits outside of your room. * Please remember this is our home too. * We expect adult behavior on the premises including noise level in any group gatherings. LARGE GROUP GATHERING ARE NOT ALLOWED.

BOOKING FOR A WEDDING
It is Mandatory that your reservations are booked though our phone reservations service, NOT on website. We do apologize for any inconvenience, but we have guidelines we follow for any groomsmen are bridal party’s, there are also extra cleaning fees, two night minimum alone with two room minimum booking and only certain rooms we accommodate wedding parties. We would love to accommodate. Please contact us 985-629-4646 or email us at bnb@delableau.com